Tacit Support

We usually reply within two business days.

Contact us

Email support@tacitsense.com with a short description of the problem and your iPhone model. Please don't send screenshots of private conversations.

Subscriptions and credits

Subscriptions are billed through your Apple ID. To cancel or change a plan, open Settings › your name › Subscriptions on your iPhone. Each plan includes a set number of AI credits that renew with the plan. Extra credits you buy never expire.

For refunds, use reportaproblem.apple.com. Apple handles all payments and refunds.

Your data

Your conversations are stored on your iPhone. To remove everything, open Tacit, go to Settings and tap Delete all data. You can also delete only what the AI has learned with Delete AI memory. See the Privacy Policy for details.